The first has been the quality of the goods we manufacture and also the extended range of equipment we import and supply. The second has been to provide work opportunities for people who live local to our factories, warehouses and distribution centres. We want to build skills in-house and create excellence as a routine, everyday occurrence in our business. We have found that this ethos builds a valuable team of experienced and knowledgeable people. The final factor has been to focus on customer service. Always going the extra mile for our customers. We want to make sure they get the quality and reliability they need, quickly and at a price that they know is fair and reasonable.

Our products are widely used by OEMs, factories, farms, mines, defence, infrastructure, schools and homes across Australia and New Zealand. If it rolls, think Richmond.

Long-Term Success Through Exceptional Customer Service

We’re a family-owned company, that is still run by descendants of the founder Frank Winslow. It is pleasing to think that the business has simply grown from strength to strength over the years by holding on to the guiding principles, laid down by Frank, all those years ago.

What is even more amazing is the fact that the merchandise has evolved, modernised and become more sought after, than at any other time in our history. As we matured as a business, new customers have become trading partners for these updated products and today we grossly outsell what were our core products. Industrial wheels and castors got us going, now many other products grace our shelves.

Over the decades we have added other rolling divisions to our business, spanning categories such as conveyor, trolleys, gate automation, and materials handling. We have over 8000 solutions for you to choose from. We are also pleased to have been recognised by the Australian Pipelines and Gas Association recently wrote in its magazine: “Richmond is at the forefront of engineered materials handling solutions, including heavy-duty castor wheels, machined componentry, wheels general engineering works and direct access to onsite engineers.” This recognition of our business by bodies such as the APGA gives us the confidence to keep pressing forward for our customers and it keeps our business primed to do even better in the future.

Get in Touch Today – Richmond Wheel & Castor Co is an Exceptional Company

If you have come to our website to evaluate our business, then we’re sure you’ll want to know more about us. There are a number of ways to take the next step. You can get in touch by phone, email or our online form. If you know what you want and need to speak to us first, then call our offices and a member of the support team will take you through the sales process and answer any of your questions. Whatever it is your question, if you need help with our wheelie bin tipper, belt conveyors, hand trolley, we can help you.

Call us on 1300 474 246 or if you prefer use our Online Form to request a quote. All quotes are valid for 30 days and payment can be made over the phone. We also offer credit accounts if applicable. We are capable, we are curious, and we love what we do. Contact our team today for a solution for your business.
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