Frequently Asked Questions
What is the difference between a dishwasher rack and a dishwasher basket?
A dishwasher rack is used to hold larger items like plates, bowls, trays and glassware in an organised layout for effective cleaning. It typically features open grids and structured sections to keep items in place. A dishwasher basket is designed for smaller items such as cutlery and utensils. These baskets often include dividers or mesh walls to prevent items from moving during the wash. Both are essential components in a commercial dishwasher setup, helping to ensure every item is cleaned thoroughly while remaining secure throughout high-temperature and high-pressure wash cycles.
Are Richmond’s dishwasher trays suitable for high-temperature dishwashers?
Richmond offers a single rack size 500mm x 500mm designed to suit the majority of commercial dishwashers across the food service industry. This standard size ensures compatibility with most commercial machines and allows efficient stacking, water flow and easy handling in busy wash areas.
Two configurations are available:
- 25 Peg Rack – This option provides more space between each peg, ideal for larger plates, trays and bakeware. It allows thorough washing and faster drying for bulky items used in catering or bakery environments.
- 64 Peg Rack – With a tighter peg layout, this rack is designed for smaller plates, bowls and other compact items. It’s a practical choice for high-turnover cafés, restaurants or institutions needing to process a large volume of smaller dishware efficiently.
Do you offer replacement dishwasher racks?
Yes. Richmond supplies a range of replacement dishwasher racks suitable for most commercial machines. We currently offer two basket options, with a matching dolly available for easy transport and handling. Many of our racks follow the 500 mm × 500 mm industry standard and are built to withstand high temperatures and frequent use.
What sizes are available?
The most common size is 500mm x 500mm, which suits the majority of commercial dishwashers. This size is standard across the food service industry and ensures compatibility with most equipment. Richmond also supplies other sizes and formats, including racks with compartments for glassware, open bases for trays and specialised cutlery baskets. If you are unsure what size or layout you need, our team can help you measure and confirm the best fit. Each option is designed for safe stacking, efficient water flow and easy handling in high-use commercial wash areas.
Why Choose Dish Racks from Richmond?
Our commercial dishwasher racks and baskets are manufactured using durable, food-grade polypropylene for long-lasting use in professional settings. With open base designs for maximum water circulation and efficient drying, they’re compatible with most standard commercial dishwashers.
Whether you’re looking to replace a broken dishwasher tray or upgrade to a more efficient cutlery basket, Richmond offers high-quality solutions trusted by Australian businesses nationwide.
Common Applications
- Restaurants and cafes
- Aged care and hospitals
- Industrial kitchens
- Schools and canteens
- Laboratories and cleanrooms
- Our dishwasher racks and baskets are designed for use wherever hygienic, high-volume dishwashing is required.
Key Features
- Suitable for commercial dishwashers
- Durable food-grade polypropylene construction
- Open base designs for fast drying and drainage
- Stackable and easy to store
- Available in flat, compartment, and cutlery rack options











